Cookie Policy

What cookies are

Cookies are small text files that a website stores on your device so it can remember things between page loads — whether you're logged in, what language you prefer, whether you've already seen a notice. Some are essential for the site to work; others measure how visitors use the site.

Beyond cookies, modern sites also use similar storage mechanisms like localStorage, sessionStorage, and small tracking pixels. We use the term “cookies” on this page as shorthand for all of them.

The three categories we use

Every cookie on this site falls into one of three categories. You can accept, decline, or customize these in the consent banner, and you can reopen your choices at any time via the “Do Not Sell or Share My Personal Information” link in the footer.

• Necessary — required for the site to function. These cannot be disabled because the site would not work without them (form submission, bot protection, basic security). They do not track you across sites.
• Functional — powers our live chat widget. Disabled by default; only set if you choose to use chat or grant consent.
• Analytics — Google Analytics for understanding how visitors use the site. Disabled by default; only set with your consent.

Cookies in use

Necessary cookies

Cookie name	Set by	Purpose	Duration
PHPSESSID	This website (PHP)	Maintains session state during a contact form submission.	Session (cleared when you close the browser)
__cf_bm	Cloudflare	Bot management — distinguishes humans from automated traffic to protect the site.	30 minutes
cf_chl_* / Turnstile	Cloudflare Turnstile	Anti-spam challenge cookies set when you submit the contact form. Verify you're a real visitor.	Short-lived (minutes)

Functional cookies

Cookie name	Set by	Purpose	Duration
3CX chat session cookies	3CX (live chat widget)	Maintain a chat session and remember which support agent is assigned to you during a conversation.	Session / short-lived

Analytics cookies

Cookie name	Set by	Purpose	Duration
_ga	Google Analytics	Distinguishes unique visitors and remembers a randomly generated client ID.	2 years
_gid	Google Analytics	Distinguishes unique visitors over a 24-hour window for short-term analytics aggregation.	24 hours
_ga_FYQX7Y697X	Google Analytics 4	Stores persistent session state for this site's specific GA4 property.	2 years

How to manage cookies

The simplest way to manage cookies on this site is the consent banner that appears on your first visit:

• Accept All — enables all three categories.
• Decline All — keeps only Necessary cookies; Functional and Analytics stay off.
• Customize Settings — toggle each category individually.

To change your selections later, use the “Do Not Sell or Share My Personal Information” link in the footer of any page. It reopens the consent banner.

You can also clear or block cookies directly in your browser settings. Note that blocking Necessary cookies may break parts of the site — for example, the contact form may not submit.

Do Not Track and Global Privacy Control

We honor Global Privacy Control (GPC) signals automatically. If your browser sends a GPC signal, we treat it as a valid opt-out without requiring banner interaction.

Changes to this policy

We may update this Cookie Policy when we add, remove, or change cookies on the site. The Effective Date at the top of the page reflects the most recent revision.

Related policies

For the broader picture of how we handle personal information, see our Privacy Policy.

Contact

For questions about cookies or to exercise your privacy rights, contact [email protected].